Tech Support Scams, Exposed
  • Post Category:computer

Introduction

support scams 

The Internet has fitted a basic necessity in our life almost every work can be related to the Internet is some or the other way  everyone is vulnerable to scams or fraudulent activities because among our other traits, people don’t like to say no.

 

Basically, the scam can happen to anyone on the Internet, the individual or group which commit this act are scammers,there are several types and way by which these people scam and fraud.

Tech support cons typically start in one of two ways: an unsolicited phone call or a pop-up warning on your computer or device.

The only motive of these people is to earn more money in a short amount of time as well as installing malware such as keyloggers or backdoor Trojans in order to gain access to personal information .

support scam
screenshot of a similar pop-up message
support scam

 

pop-up message

Who are Scammers ?

Here we are talking about e-scam or online support scam, these are dangerous as well as the most likely to happen, scammer here are mainly educated and knowledgeable. There are different ways by which this individual or group try to scam people.

These tricks are meant to target victims who may be unfamiliar with the actual uses of these tools, such as inexperienced users and senior citizens—especially when the scam is initiated by a cold call.

Tech Support Scammer

Virus Popup is common fake tricking to make victims into thinking their computer has been infected with malicious viruses 

A ”technical support scam” or ” support scam” refers to a class of phone fraud, Telephone fraud activities, in which a scammer claims to offer a legitimate technical support service, often via cold calls to unsuspecting users. Such cold calls are mostly targeted at Microsoft Windows users, with the caller often claiming to represent a Microsoft technical support department.

In English-speaking countries such as the United States, Canada, United Kingdom, Ireland, Australia and New Zealand, such cold call scams have occurred as early as 2008 and primarily originate from  call centres in India, Pakistan, Bangladesh, and some African countries

The scammer will typically attempt to get the victim to allow remote access to their computer. Probably using hosts like TeamViewer.  After remote access is gained, the scammer relies on confidence tricks typically involving utilities built into Windows and other software in order to gain the victim’s trust to pay for the supposed “support” services, when the scammer actually steals the victim’s credit card account information, or to persuade the victim to login to Internet banking—claiming that a secure server. scammers can go as far as to lock the pc and ask for ransom in return to unlock it.

How to recognize and avoid tech support scams

If You are asked to pay for tech support or other services with a gift card, cash reload card or wire transfer. then this is the biggest clue because no legitimate company will ask for payment that way.

This will clearly reveal their identity as support scam.

If You are asked to pay for tech support or other services with a gift card, cash reload card or wire transfer. then this is the biggest clue because no legitimate company will ask for payment that way.

This will clearly reveal their support scam identity

Pop-ups

Examine the whole page the message closely — look for obvious signs which might indicate fraud or deception, such as poor spelling and bad grammar, unprofessional imagery, and language that creates a sense of urgency. 

There are many websites where people report scammers. If it is a scam, there will likely be an abundance of search results

Cold-call telephone scams

The Best method to identify it as a scammer is a fact that You will never receive an unsolicited call from any pretending to represent well-known software companies such as Microsoft or Apple. to fix issues with your computer for money. You will only receive a call if you request it.

Microsoft doesn’t initiate contact via phone or email messages to fix your computer issues. Microsoft also never includes phone numbers on its error and warning messages.

In fact, communication always has to be initiated by you. it better to visit their official website follow prompts to get help if you’re having device problems and to report scams

 

Conclusicion 

If you believe you are personally the victim of this type of scam, you should contact customer support for the software or hardware company involved.

In addition, you should contact the proper authorities responsible for cybersecurity crimes in your country.

for India, it is the better option to contact your local police or file a complaint on cyber Crime portal  

Author :-  Satyam Sharma   ♥

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